Shipping policy

Shipping Policy

Effective Date: [19/04/2023]

At Prosperique™, we are committed to delivering your order safely and on time. Please read our Shipping Policy to understand how we process and deliver your purchases.

Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During festivals, sales, or unforeseen circumstances, processing times may be slightly longer.

Shipping Coverage

We currently ship across India.

At this time, we do not offer international shipping.

Estimated Delivery Time

Delivery timelines may vary depending on your location.

  • Metro Cities: 2–5 business days

  • Tier 2 & Tier 3 Cities: 3–7 business days

  • Remote Locations: 5–10 business days

Delivery estimates are approximate and may vary due to courier operations, weather conditions, or other unforeseen events.

Shipping Charges

  • Free Shipping on eligible orders as displayed during checkout.

  • Shipping charges, if applicable, will be calculated and displayed before payment.

Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS containing your tracking details.

You can use the tracking link provided to monitor your shipment.

Delivery Attempts

Our courier partners will make multiple delivery attempts.

If delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the parcel, the shipment may be returned to us.

Additional shipping charges may apply for reshipping.

Address Accuracy

Please ensure that your shipping address, contact number, and PIN code are accurate before placing your order.

Prosperique™ is not responsible for delays or failed deliveries caused by incorrect customer information.

Damaged or Tampered Packages

If your package appears damaged, tampered with, or opened at the time of delivery:

  • Do not accept the package if possible.

  • Take clear photographs of the package.

  • Contact our customer support within 24 hours of the delivery attempt.

We will investigate the issue and provide appropriate assistance.

Delays Beyond Our Control

While we strive to deliver every order on time, delays may occur due to circumstances beyond our control, including:

  • Extreme weather

  • Natural disasters

  • Government restrictions

  • Public holidays

  • Courier network disruptions

We appreciate your patience in such situations.

Undeliverable Orders

Orders returned to us due to an incorrect address, failed delivery attempts, or refusal to accept delivery may be cancelled or reshipped after confirmation. Any additional shipping costs may be the responsibility of the customer.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Prosperique™
Marketed By: Transactwise Trades & Services OPC Private Limited

Website: www.prosperiqueofficial.in

Email: prosperiqueofficial@gmail.com

Customer Support: +91-9202790220

Prosperique™ – The Art of Timeless Glow.